Privacy Policy

1. Introduction

Curbily ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, and professional details when you create an account
• Content: Videos, images, and other media you upload to create property tours
• Communications: Messages you send to our support team or through contact forms
• Payment Information: Billing information processed through App Store payment systems

2.2 Information Automatically Collected

• Device Information: Device type, operating system, app version, and unique device identifiers
• Usage Data: How you interact with the App, features used, and session duration
• Location Data: Approximate location based on IP address (precise location only with your permission)
• Performance Data: App crashes, errors, and performance metrics

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to collect information about your usage patterns and improve our services.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the App's functionality and services
• Process and enhance your video content using AI technology
• Create and manage your user account
• Process payments and manage subscriptions
• Send you important updates, notifications, and support communications
• Improve our App's features and user experience
• Provide customer support and respond to your inquiries
• Ensure security and prevent fraud or abuse
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We work with third-party service providers who help us operate our App, including cloud storage providers, payment processors, and analytics services. These providers are contractually obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. Account information and content are typically retained until you delete your account. Some information may be retained longer for legal compliance or legitimate business purposes.

7. Your Rights and Choices

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

9. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Third-Party Services

Our App may contain links to third-party services or integrate with third-party platforms. This Privacy Policy does not apply to those services, and we encourage you to review their privacy policies.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: